Shipping policy
At TrendPending, we work to process and ship your orders as quickly and safely as possible. Please read our shipping policy before placing an order.
Order Processing
Orders are usually processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Once your order has been processed and shipped, you will receive a confirmation email with tracking details, if available.
Shipping Time
Estimated delivery time may vary depending on your location, product availability, and courier service.
Typical delivery time is:
Standard Shipping: 7–15 business days
Processing Time: 1–3 business days
Please note that delivery times are estimates only and may be affected by holidays, weather, customs, courier delays, or high order volume.
Shipping Charges
Shipping charges, if applicable, will be shown at checkout before you complete your order. Some orders may qualify for free shipping depending on current offers or promotions.
Order Tracking
Once your order is shipped, tracking information will be sent to your email. Please allow some time for tracking updates to appear after shipment.
Wrong Shipping Address
Please make sure your shipping address is correct before placing your order. TrendPending is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information.
If you notice a mistake in your address, please contact us as soon as possible. We can only update the address before the order is processed or shipped.
Delayed or Lost Packages
If your package is delayed, please check your tracking details first. If the order has not arrived within the expected timeframe, contact our support team with your order number.
We will do our best to help you locate your package or provide the best possible solution.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and clear photos of the item/package so we can review the issue.
Contact Us
For any shipping questions, please contact us through our Contact Us page with your order number.